Captain Steven Parry, one of Poseidon’s directors, grew up in the South Pacific forging life-long relationships with charter partners in Fiji and Tahiti. In the early 1990’s, after finishing University, Captain Parry, headed to Europe where the majority of his time was spent in Greece working as crew on a multitude of yachts. After working in Greece for many years as a Captain with guests for numerous Greek fleet operators, Captain Parry completed his RYA Commercial Yacht Master certification and launched Poseidon Charters with the goal of bringing Greece yachting to the North American market. Poseidon Charters then started its very first weekly cabin charter and flotilla program through the Aegean Sea in Greece. Over 30 years later, at the company’s core is a passion for sharing the wonders of sailing with guests from over the world and exploring unique and beautiful maritime destinations. In more recent years Poseidon’s team have sailed the French West Indies, the Caribbean and Bahamas so we can now offer first-hand knowledge of these tropical sailing destinations.
Our administrative office is in Ontario, Canada and is open year-round. Personal customer service is very important to us and we strive to ensure that you always have a positive experience from your initial contact, to your reservation, and throughout your actual sailing holiday. When contacting our office it is likely that you will be in contact with Sharron Ranby or Captain Steven Parry.
In this risky economy, it is unwise to send large sums of money to any organization with no regulatory body governing how they operate or what they do with your funds. Poseidon Charters is a registered yacht charter and travel agency specializing in global yacht charters. The travel industry in the province of Ontario Canada, is strictly regulated by the Travel Industry Council of Ontario (TICO). Our TICO registration number is: 50023285. We are required by law to be licensed and keep clients’ funds in escrow or in trust accounts. We must renew our license yearly and pay the required fees and taxes annually or face fines of over $100,000 for offering travel services without a license. TICO has a Travel Compensation Fund which guarantees 100% Consumer Protection to all our clientele. For our customers this means that wherever you are located in the world, if either Poseidon Charters, the fleet owners or crewed yacht owners go out of business your trip is protected for a full refund.
We are a global company with repeat customers from all over the world. Our trips suit singles, couples, families, groups (corporate and training events) of all ages, sailing abilities and budgets. We often have guests celebrating special occasions such as honeymoons, anniversaries, family reunions or guests simply fulfilling their ‘bucket list!’ Our aim is to make sure it’s a magical vacation and our mandate allows you to rest assured that your sailing holiday is protected.
At times you may find a yacht charter costing a little less which is typical of web platforms offering less customer service staff being online only. Web platforms scan the internet for rates and can remove 2-5% in the hope to make a return with bulk annual sales. However, yacht charters are not hotel rooms or car rentals, and there are many logistics involved such as destination and cultural details, boat specifications, seasonal sailing conditions, itinerary and crew background. Pulling all this detail together, so you can be sure you are booking the right charter requires real conversations. If on an online only discounted price, you may not be getting a good understanding of who you are booking with or what their experience is with a particular destination and its yacht. In some cases, you may be in communication with someone who has never been to the country they are offering and may have never been on a boat! We only offer destinations where we have first-hand sailing experience and extensive travel knowledge and we will try to match price where possible.
Our goal is to offer personalized service, the highest quality sailing vacations, in many desirable destinations, at competitive rates. Our aim is to fully understand your particular charter requirements, respond promptly with the best current advice and pricing, and deliver a memorable trouble-free vacation.
What sets us apart?
There are a lot of yacht charter companies you can book with, many have online booking platforms on the internet. It can be hard to decide between one flashy website and another, and ultimately who to sail with. Some things to make that decision easier are:
How long has the company been in business?
We have been in business over 30 years.
What are the company’s real contactable accreditations?
You can click of our accreditations and visit the website to find us as a member.
What consumer protection is offered by the company?
Your funds are protected with us by the Travel Industry Council of Ontario (TICO).
What actual experience does the salesperson have with the destination?
We have personally sailed in all the destinations we sail. You will receive first hand knowledge from us.
What real reviews can you access -that are not self-serving?
Our reviews are on Google where we have no control over what people write.
Can you pick up the phone and speak to someone who remembers your booking?
Absolutely you can with us, you are a name not a booking reference number to us.
- You are guaranteed personalized service - we are not a call centre, and you can contact us at any time to discuss your specific trip requirements.
- You can take advantage of our vast, current, first-hand ‘local knowledge’ of our unique itineraries.
- You are offered a fantastic range of destinations and sailing cruise options.
- You have access to hundreds of yachts – not just one fleet and you don’t pay a service fee only the retail discounted rates.
- You can take advantage of our great discounted Poseidon Private Owners Fleet in Greece
- We will never offer ‘booking a yacht online’ as there are too many logistics when booking a sailing yacht in a foreign country.
- You will speak to people who are passionate about the yachting industry and share our experience and first-hand knowledge of yachts.
- You can meet us at boat and travel shows, yacht club seminars or dinner presentations.
- Wherever possible we will match and better competitor price, on a yacht charter of the same specifications.
- You are dealing with a company who is concerned about eco-tourism and the carbon footprint of our operations
- You are booking with a company who has generated thousands of satisfied customers over 30 years with a great standing in the yacht charter industry.